Contact Us – Get in Touch with Sprite Sheet Converter

Contact Us

Get in touch with our team for support, feedback, or partnerships

We’re Here to Help

Whether you need technical support, want to share feedback, or explore partnership opportunities, our team is ready to assist you with your sprite sheet splitter needs.

Send us a Message

Email Support

For general inquiries and support:

support@spritesheetconverter.com

For business partnerships:

business@spritesheetconverter.com

For media inquiries:

media@spritesheetconverter.com

Response Time

General Inquiries: 24-48 hours

Technical Support: 12-24 hours

Priority Support: 2-4 hours (Pro users)

Emergency Issues: Within 2 hours

Office Location

Sprite Sheet Converter Inc.

123 Tech Street, Suite 100

San Francisco, CA 94105

United States

Support Hours

Our support team is available during the following hours:

Monday – Friday 9:00 AM – 6:00 PM PST
Saturday 10:00 AM – 4:00 PM PST
Sunday 12:00 PM – 4:00 PM PST
Holidays Limited support

Frequently Asked Questions

How quickly will I receive a response?

We typically respond to general inquiries within 24-48 hours. Technical support requests are usually answered within 12-24 hours. Pro users receive priority support with faster response times.

Do you offer phone support?

Currently, we offer email-based support to ensure we can provide detailed, documented assistance. Phone support is available for enterprise customers and critical issues.

Can I request a new feature?

Absolutely! We love hearing from our users and regularly implement requested features. Please use the feedback option in the contact form or email us directly.

How do I report a bug?

Please contact us with details about the bug, including steps to reproduce it, your browser/version, and any error messages you see. Screenshots are very helpful!

Do you offer training or tutorials?

Yes! We have a comprehensive blog with tutorials, guides, and best practices. We also offer personalized training sessions for teams and enterprise customers.